Privacy Policy
We take your privacy seriously.
This Privacy Policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is used online. PII, as described in U.S. privacy law, is information that can be used on its own or with other information to identify, contact, or locate an individual. Please read this Privacy Policy carefully to understand how we collect, use, and protect your information.
Use of SMS/Text Messaging – At Lake City Trucking, we use SMS/text messaging to communicate with customers, drivers, and vendors regarding dispatching, load coordination, scheduling, and customer service.
We collect your mobile phone number when you voluntarily provide it through our website forms, contact forms, or when you initiate contact with us.
By providing your phone number or texting Lake City Trucking at 337-494-6900, you consent to receive conversational SMS messages from Lake City Trucking.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at 337-494-6900 or visit www.lakecitytrucking.com.
SMS Consent is not shared with third parties or affiliates for marketing purposes.
What personal information do we collect?
When you use our website, you may be asked to enter your name, email address, phone number, or other details to help you with your experience.
We collect information when you:
Fill out a form on our website
Enter information on our site
Contact us for services or support
How do we use your information?
We may use the information we collect from you for the following purposes:
To respond to inquiries and provide customer support
To schedule and coordinate transportation and dispatch services
To improve customer service
To follow up regarding services and communication
To personalize your experience on our website
How do we protect your information?
We implement appropriate security measures to maintain the safety of your personal information.
Your information is stored on secure systems with restricted access and is only accessible by authorized personnel who are required to keep it confidential.
Do we use cookies?
Yes. Cookies are used to improve website functionality, remember user preferences, and analyze website traffic.
You may disable cookies through your browser settings, but some features of the website may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer Personally Identifiable Information to outside parties.
This does not include trusted third parties who assist in operating our website or conducting our business, so long as those parties agree to keep this information confidential.
We may also release information when required by law or to protect our rights or safety.
Third-party links
Occasionally, we may include third-party services or links on our website. These sites have separate privacy policies, and we are not responsible for their content or activities.
Google and advertising
We may use third-party advertising tools such as Google services that use cookies to improve ad relevance and reporting.
Users may opt out through Google Ad Settings or other opt-out tools provided by advertising networks.
Your rights
You may:
Request access to your personal information
Request correction or deletion of your information
Opt out of SMS communication at any time by replying STOP
Request assistance by replying HELP
Children’s Privacy
We do not knowingly collect personal information from children under 13 years of age.
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via in-site notification
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
If there are any questions regarding this privacy policy, you may contact us on our contact page OR at
337-494-6900
Last Edited on 6-4-2026